The data from your website is imported automatically and updated daily. What should I take into consideration and what fees apply? Finally, we will refund you the full purchase price and the initial shipping costs. If so, you can do the following: 1. You are responsible for the cost of the return shipment. It makes your approach waterproof and fully ensures you know what you buy and prevent buying a fake watch. Through our Office in New York City, we want to assist our customers in North, Central and South America even more closely. Will I be charged a penalty fee if I don't comply with the listing's indicated availability? Will never use this site again. Discover the Safest Path to Your Dream Watch. No matter what happens, you can count on us! *For details, please inquire via phone or email. - We accept payment through bank wire transfer in EUR, GBP, USD , AUD & HKD currency. Great product as described, plus very prompt and secure shipment. Open your door to 500,000 watch enthusiasts every day. *For details, please inquire via phone or email. Luckily Chrono24 does some work for you and if the seller is a trusted seller with a number of reviews, this will give you some level comfort. If we have sent you an invoice for the commission fee even though you haven't sold your watch, you can cancel the sale. How do I find my taxpayer ID number (TIN)? Insurance: Thoroughly research insurance options before shipping. We reserve the right to withhold certain listings if they appear to be of a commercial nature. Please check your inbox again. The buyer transfers the amount due to Chrono24's secure escrow account. If you don't sell your watch within the initial period of validity, you can choose to either delete your listing or renew it for another 3 months. Ship the watch back to the dealer. Knowing how to buy a watch on Chrono24 will therefore bring a multitude of options. So ask the seller if Paypal is okay, then they should do a request for your Paypal email (email addresses get scrambled in order to protect sellers and buyers from phishing). Tradition meets high-tech - our development site is located in the middle of the idyllic Black Forest. Dealers ship every order with full insurance coverage. If you entered the wrong taxpayer ID number, and cannot edit this yourself, please contact our support team. We've changed the name to improve understanding. You can pay via credit card (Visa or MasterCard), bank transfer, or Affirm (currently only available in the USA). What can I do? Before a professional dealer can sell on our platform, they must provide us with their photo ID, commercial register entry, business address, and tax number. *For details, please inquire via phone or email. Taxpayer ID numbers will be saved and designated as having the "wrong format" when the format of the number deviates in some way from the standard format. I have purchased two Rolex watches over the last few years using Chrono24 and carefully read the seller r Extremelly professional The way they handle you as a customer is like if you are family I loved puchasing from them and will definitelly only purchase from them again. https://www.reddit.com/r/Watches/comments/5yc5mt/comment/deoupqg?st=J1IN8HRH&sh=f1c5a453. Simple. This quick bit of research should help you in most cases. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller. How to buy a watch on Chono24 does also mean transferring the payment. This time in Berlin. With the Chrono24 app, you can bring the leading luxury watch marketplace with you wherever you go. Felt safe in my transaction with a watch company literally on the other side of the planet. which phrase signals a contrast between ideals about marriage 304-539-8172; one level homes in clemmons, nc casadeglo3@gmail.com Your contract partner is always the respective dealer or private seller. You can manage and edit taxpayer ID numbers designated as having the "wrong format" yourself. Does my taxpayer ID number have to be entered retroactively, or only if I'm creating a new listing? Also, be careful that with Chrono24 buying protection you have a 14-day period to raise a problem. How many watches can I add to my Watch Collection? We keep your money in our escrow account for 14 days after delivery of your watch. There are two ways to register for and log in to your Chrono24 account: You can change your email address in your myChrono24 user area under "Profile," regardless of which method you used to register. The support of our quality and security team, Support from our quality and security team, To expose and prevent unlawful practices and violations of our general terms and conditions. Ok, this mornings update (if anyone is still interested). im not paying vat tax. The surcharge is effective immediately. Simply enter each watch's details and, if you'd like, add your own photos. And I hope the phone respond from Chrono24 can be even quicker. Chrono24 review: chrono24.com scam. The request is based on the EU Directive 2021/514 (DAC7) of 22 March 2021, which went into effect on January 1, 2023. Send the watch back fully insured and in its original packaging. Please note that it can take 1 to 3 business days to review your identification documents. We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. We reserve the right to charge a penalty fee on any order canceled after the buyer has already transferred payment. I pay through Paypal always. Ship the watch back to the dealer. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. Why do luxury watches have reference numbers? *For details, please inquire via phone or email. Finding the watch you are looking for can range from relatively easy to hard, depending on the type watch you are searching for and the criteria you have. Yes, after you've logged in, you can send and receive secure messages from buyers and sellers on Chrono24. Our promise: Every new and used watch on Chrono24 is authentic. Your identity may not have been confirmed yet. It was my first time ordering a luxury watch pre-owned online. Negotiate a price through the usual bantering. Open your door to 500,000 watch enthusiasts every day. The watch im trying to buy is out of spain and its and established business. Only then do we transfer payout to the dealer. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. We strictly adhere to all applicable data protection laws. We keep your money in our escrow account for 14 days after delivery of your watch. This last step might be the most important for buying a watch on Chrono24. Should i put in my request earlier than later? Im thrilled with my purchase and felt confident goin What should I do if I want to return an item? How to buy from Chrono24? Press J to jump to the feed. chrono24 address for bank transfer. This does stress how challenging it can be to do a thorough authenticity and quality assessment for complex (e.g. I never felt nervous at any point. Facts & Figures Why is Chrono24 checking if my listing is up to date within the paid period of validity? Furthermore, we require all dealers to follow our strict dealer guidelines. Which taxpayer ID number do I need to provide? Be one of 4,000 successful private sellers each month. *For details, please inquire via phone or email. *For details, please inquire via phone or email. Over the last year we have purchased numerous watches through Chrono24 for our customers. The latter is also known as an ABA routing number or routing transit number (RTN), and it's a 9-digit number assigned to each financial institution in the United States.. The dealer must truthfully state the conditions of their goods and point out possible defects or damages in writing and with pictures. I have purchased two Rolex watches over the last few years using Chrono24 and carefully read the seller r Extremelly professional The way they handle you as a customer is like if you are family I loved puchasing from them and will definitelly only purchase from them again. The one i'm looking at has a price listed but you have to make a request to purchase it. The commission fee is only due after you have sold your watch. Chrono24 has a consumer rating of 4.71 stars from 2,120 reviews indicating that most customers are generally satisfied with their purchases. We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. We are required to request a taxpayer ID number as soon as you sell a watch on Chrono24, beginning in 2023, even if the listing for that item was published before 2023. Discover the Safest Path to Your Dream Watch. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. How do I edit or delete private listings? Your user account isn't active yet. To what extent does Chrono24 check their dealers? You will be responsible for the return shipping costs in most cases. oddboy Zero to Grail+2998 In Six Months Apr 20, 2015 Posts 9,217 Likes Something you definitely want to prevent. The account's user-friendly interface enables you to view your information at a glance. Are credit card and PayPal secure payment methods? Thanks to the Chrono24 Escrow Service, your payment is fully covered. Apple then generates a unique, random email (e.g., 12312455915123@appleid.com). Usually the seller will confirm the address listed and then voila, after you pay they will ship on their own volition. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. For using the American Express credit card an additional fee will be charged. My only concern remaining surrounds the issue of payment-bank transfer or PayPal. In addition to the watch's listing price, there are additional costs such as packaging, insurance, shipping, and taxes (e.g. Yes, you can link as many Apple IDs/Google Accounts as you like with your Chrono24 account. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. Be one of 4,000 successful private sellers each month. Great product as described, plus very prompt and secure shipment. If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. We'll send you an email as soon as the item has been shipped. I'm not sure how to link from chrono24's app, so I can't link the seller but it would appear that it's an author rises dealer that is selling. You will be responsible for the return shipping costs in most cases. Then upload the photos as proof. Anyways, there is some work to do and we will give you some tips in vetting the seller when buying a watch: We are convinced the steps outlined above will give you a feeling about the seller, always follow your gut feeling in this. You can report a suspicious item directly on the listing page. 1. You have the option of setting filters on the search results page. I do not live in the EU, but I am an EU national. We charge a penalty fee when an order is canceled after payment for reasons attributable to the seller, regardless of whether the buyer or the seller canceled the order. Payment options at Chrono24 are more than sufficient. A friendly and competent team in the land of opportunity. Excellent experience. This protects you from people attempting to misuse our platform for phishing or other fraudulent purposes. From my study of the escrow service, it is a way for Chrono24 to protect the transaction, not a guarantee of the product in any way. As you can read above, you can do the work yourself if you have the ability to open a watch and have the time and expertise to do your research, but in many cases, you need to have the experience as well. Probably better than a blind wire transfer. 5 stars. Some manufacturers put the reference number on the case back (not to be confused with the case number), between the lugs, or inscribe it on the dial. Can I link my Chrono24 account with several Apple IDs/Google Accounts? Im thrilled with my purchase and felt confident goin What should I do if I want to return an item? No matter what happens, you can count on us! Please send us an email at. Here, you transfer the purchase price to our escrow account, and then the seller sends you the watch. Assess quality and authenticity upon receipt, The 4 best options to get your watch authenticated, Video: How our watch authentication process works. The DAC7 is the new EU Directive 2021/514. Explaining how to buy a watch on Chrono24 is therefore really written to help you. So helpful advise on my purchase process. No matter what happens, you can count on us! Before we can renew your listing, we sometimes require proof that the item is still in your possession. We hated to see beloved colleagues and friends being scammed on the internet and we experiences first hand how diffefult it can be to only buy a watch online and also authenticate a watch by yourself. If the sale takes place directly via Chrono24, you can order the watch by clicking on the green "Buy" button. You may incur additional costs such as customs fees, taxes, or shipping and insurance fees. A phone call plus email communication should help verify. Edited by LaurasOtherHalf on Tuesday 3rd March 11:48. I know - due diligence - but how do people generally pay? How long is Chrono24 Buyer Protection valid? See insights on Chrono24 including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Who is my contract partner when buying a watch? Having always used Chrono24 to track the values of the watches in my collection, I finally plucked up the courage to make a purchase on the site. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. We will document and confirm your wish to return your order and guide you through the next steps. Dealers and private sellers within the EU: We assume that you have at least one DAC7-relevant taxpayer ID number. Choose a shipping method that insures valuables and watches for their full value against damage or loss. ) or email our support team within 14 days of receiving the watch. Hong Kong is set to become the Chrono24 hub for Asia-Pacific. https://www.chrono24.com/info/mychrono24.htm. The dealer usually chooses the delivery service. Only then do we transfer payout to the dealer. Credit card? Every dealer on Chrono24 has their identity and integrity thoroughly reviewed during the registration process. It sounds easy and it is definitely something you must do, but the practise will show you it is more difficult than you think. However, price fluctuations are only visible across longer periods of time. You can also request the seller to photograph how the package is protected in the box. ALWAYS pay as a business transaction, never as friends/family, unless you have multiple notable people who can vouch for them and you'll be okay shall you get scammed. In some countries, we require private sellers to confirm their identity. Yes, this allows us to better assist you should any questions arise, as well as enables us to inform you about your order's status. Be sharp on red flags and have a good look at the details in the photos. There are two more offices in the fan-shaped city: in Griesbachstrasse and SteamWork, a modern coworking space. If you cannot set the watch to the specified times, you may write them on a slip of paper and place that next to your watch. Why is there a watch in my Watch Collection that I didn't personally add? Bankwire is scary to an anonymous entity, but I've had realative success with using chrono24 w. paypal. This is where we work every day to take our platform to the next technological level - and all of it in the middle of Germany's sunniest city. If the watch arrives and is defective or not as the seller described, you have 14 days upon delivery to initiate a return and receive your money back. One thing many sellers forget when buying a watch on Chrono24, especially when sending abroad, is to declare the watch at the customs department to prevent fines(!) Wonderful people to deal with! Trusted Checkout is the former name of Chrono24 Buyer Protection. What are the various pricing plans for commercial dealers? Negotiating can be a study on itself. I live in two different EU member states. How can I pay for an order using an escrow service. This would wouldn't have worked with eBay/Paypal . Chrono 24 or your bank? No. Press question mark to learn the rest of the keyboard shortcuts. Which payment methods can I offer buyers? Dealers ship every order with full insurance coverage. Quick and efficient communication. Why should I create a myChrono24 account? As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. We will document and confirm your wish to return your order and guide you through the next steps. We stand for the ultimate customer experience when buying a watch: Authentication services by certified watchmakers for your luxury watch, whether you own it or plan to buy it, and get a free shipping on your first order, Kenny Vaes, watch enthusiast, co-owner of Relleb. How can I pay for an order using an escrow service. Most warranties expire after a pre-determined period of time. Create a listing for your watch in just a few simple steps using our. If you have any further questions, please contact. 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