They mostly try to force their Jamaican rum on you which to me tastes like gasoline. each time we reach out we are given the runaround and no one helps us. Relax you are on vacation. We were told to come back 20 minutes later, we did and we were seated. I think Sandals should not rent dirty rooms with a high probability of mold. Wshew.things are ok.right?!? The call center they use is the most incompetent noncustomer service-oriented center I have ever dealt with. She asked what did I want from them? I didn't used to use the card for much other than our Sandals trips, but recently they have been sending me promos for 5 times points on gas and groceries, so I've been using it for that, and I've been getting points very quickly. balance transfer APR View the most affordable Sandals resorts here. But newer entrants have also been popping up in recent years, trying to break in, including Goldman Sachs and its Apple card as well as a few Silicon Valley startups.. Desired outcome: I believe it is a visa - so you would be able to use it anywhere you can use visa. Personal Loan Vs. Line Of Credit: Which Is Better? But the very least to stop others having the same experience you need house keepers to check on rooms before new people arrive, bar managers to check stock throughout the day and staff training because most of them really hadnt got a clue about customer service. We value your privacy. 13. Unsubscribe easily. And at the end of the trip I still left gratuities for the butler staff. Loud parties are not Sandals Royal Caribbean. Apply now and, if instantly approved and activated with an account number, book your vacation today to start earning triple points on your Sandals Visa Signature account that can be redeemed towards future Free Nights! I asked him if a client reports it, what are the next steps? Card type: Store. Now with the resort having 3 people die earlier this year, I would think that there would be some kind of leadership there over seeing everything. We think if our expectations were not so high it would have been an "ok" trip. Store-branded credit cards are a revolving line of credit that can typically only be used at the store which issued it. Allow 8-12 weeks from qualifying for the statement credit to post to your account. I have filed complaints and tried to reschedule this trip for another date but nothing has happened. I have managed employees for over 20 years and I know Jan would make an amazing trainer/supervisor. I was sold a room when I signed up. I have been a loyal Sandals timeshare customer for over 15 yrs and in the last few it has been impossible to reach the timeshare to schedule a trip. All rights reserved. Nurse Tana was amazing (same one that came to our room, a few days prior). Limit 1 statement credit per new account. All in all you need to understand that each resort is unique in layout, staff, and activities. I went into the fridge to grab a coke to mix a rum and coke and the rum was water. Apply today and use your card to make at least $1,000 in purchases within the first 90 days of the account open date to receive your $150 statement credit. I called down and was informed my room doesnt have room service. My friend went to the pass and told them he wanted fresh as it had been sitting there too long. Sandals Visa Signature Credit Card has a The butlers are even frustrated and voiced to me that the shortage has been going on for some time now. This is really not the case! My husband and I arrived at Sandals Ochi Resort on 9/26/21. We called the night manager and he killed it in the bathroom. For example, a balance of $1,000 could cost $30 in transfer fees. How easy is it to rack up points to be used at the resorts and such? Have not heard anything. Apparently the AC leaks 24/7 and leaves a massive puddle in the middle of the room. SuperMoney.com is an independent, advertising-supported service. Greetings from Memphis, TN. I dont know what you can do to compensate for this disappointing holiday She said she got a "complaint" from the staff at sandals saying she didn't do her job. You will typically need to provide general financial information, such as your Social Security Number, address, and annual income. I woke my husband and a GIANT RAT was on my sons bed! The next afternoon still no hot water and maintenance was called again and no one was aware that there had been an issue from the previous evening. We went online and found that it was much more expensive than we were used to but it appeared to have good amenities and the rooms looked nice. He then took our order. affiliation, or sponsorship, of or by SuperMoney or them of us. Food on floors, only scrapings if that was left in Buffet bins. Our content is intended to be used for general information purposes only. Getting a Business Loan When You Have Bad Credit. $75 Discount on Sandals or Beaches Vacation, Island Routes Canopy Tour (per person) Jamaica Only, Sandals or Beaches $100 Red Lane Spa Credit, $125 Discount on Sandals or Beaches Vacation, $175 Discount on Sandals or Beaches Vacation, $300 Discount on Sandals or Beaches Vacation, Three Nights Free at Beaches in September. Transportation from Montego Bay Airport to RIU Ocho Rios? Wells Fargo Autograph Card. Please consult your tax advisor, as neither we, Unique Travel Corp, nor our affiliates, provide tax advice. Three Nights Free at any of the following resorts: Sandals Montego Bay Flagship Resort, Sandals Royal Caribbean Resort & Private Island, Sandals Ochi Beach Resort and Sandals Halcyon Beach St. Lucia. He said we have a process and protocols in-place if this is reported. Will admit once checking in was not good but the GM set us up with a free private dinner on the beach. Check the information is accurate and submit your application. We had internet issues and could not use the loop in the app before leaving the property however we wanted you to know about some exceptional employees. . The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC. (Which was the worst. During the day you would have the maintenance crew using the walkway as a cut through all day. Could it be a covid thing? Took 20 min for a beer and virgin daiquiri I didnt even tell Wells Fargo I was going to Jamaica and only took the card in case of an emergency (thinking it would be safer than my debit card). Rewards rate: 3% cash back at Amazon.com and Whole Foods Market; 2% at restaurants, gas stations, and drugstores; and 1% on all other purchases. Calculate Rewards. Poor leadership. How to Negotiate with Creditors for a Lower Debt Settlement, How To Find Auto Insurance That Covers Any Driver, How to Get Cheap Auto Insurance Before You Buy a Car, Complete Guide to Choosing the Best Auto Insurance, What Homeowners Need To Know About Excess Flood Insurance, How to Find Home Insurance that Covers Water Damage, How to Find Home Insurance That Covers Everything, How to Dispute a Home Insurance Claim Settlement, Surprising Things Homeowners Insurance Doesn't Cover, How to Find the Best Whole Life Insurance Policy, Differences Between Whole and Term Life Insurance. We have Maybe try contacting your credit card company to see if you have some Sandals Resorts / Unique Travel Corporation. I Never again will I take a vacation with any Sandals resort. variable CAUGHTbefore you book with Sandals please read I GOT ROBBED from the safe in my room!!! Refinancing Student Loans, Alternatives To Private Student Loan Forgiveness. We traveled to the Emerald Bay Resort 4 years ago and the 2 resorts are not comparable, we had an amazing time. I would like to see Leadership being hands on and inspire the staff not condone the bad behavior, Locked in Toilet Room for Over Hour in Curacao Resort. I finally walked up there and asked for a menu and the gal looked over her brow and smartly told me I was to wait to be seated but she would help us this one time. Don't know how Sandals maintains a 5 star rating. It came fairly quickly, the ride to the hotel was silent, the driver didnt speak to us at all, it would have been nice to get a bit of chat about the Island. But it may be worth paying if the introductory offer extends over the first 15 to 18 months after the balance transfer. With flexible credit card rewards, you can book your hotel through a bank's proprietary online travel portal and receive a flat redemption rate for your points. It took a few days to figure out what to order and what not to order. We just booked two tickets to Venice for 50,000 miles each!! Get buying tips about Hotel Brands delivered to your inbox. They have no signature and no video showing me in the middle of a Jamaica at an auto body shop. Consumers don't do it. Cash Advances and Balance Transfers do not apply for purposes of this offer. $75 Discount on Sandals or Beaches Vacation, Island Routes Canopy Tour (per person) Jamaica Only, Sandals or Beaches $100 Red Lane Spa Credit, $125 Discount on Sandals or Beaches Vacation, $175 Discount on Sandals or Beaches Vacation, $300 Discount on Sandals or Beaches Vacation, Three Nights Free at Beaches in September. We asked if she could come to the room, after another phone call (it was acted as if this was never ever an option) she was able to come to the room. We were told they were optional. Well start sending you the news you need delivered straight to you. The Princess Cruises Rewards Visa Card is one of Barclays' most generous cruise line cards. Hungry, disgusted and disappointed we had missed the show went to the English pub. Jan does everything with a Spirit of Excellence and has an eye for details which makes her an exceptional employee. With exclusive perks, offers and a simple tier system, you can always expect a rewarding escape to paradise. My husband, Carlos ** and I stayed at your property in Bungalow 4111 and my sister and her husband Terry ** stayed in Bungalow 4118. I've looked at the site but am wanting consumer opinions please. Earn unlimited 2 points for every $1 spent on travel and dining purchases, and unlimited 1.5 points for every $1 spent on all other purchases. Sandals routinely has deals including up to 60% off the rack rate, first night free, and substantial airfare credits. The first morning I went down to make reservations and the only opening was for the last night we were there. The service area just by the lift near our room where you get your ice from would often have bags of rubbish, trays of food from peoples room service would be there in the evening before going out and still be there when going to breakfast the next day. I don't mind paying for service, but theirs (Sandals) is not worth it, and I spent more time on the phone with there corporate office/reservations service complaining and constantly being placed on hold more than anything. The mornings were not as bad as the afternoons. Or have some Caribbean music on. The bars nearly always ran out of ingredients, straws and ice and when they did make the cocktails, they were mainly slushy ice, so we learnt to ask for stirred not blended. Key Takeaways. This was rather disappointing. Who knows but I'll tell you, the staff just seemed like they didn't care. (including, for example, the order in which they appear). But for us, it wasn't a penny extra. We also place a order for a portrait book last year which just arrived yesterday 01/15/23 and we are still waiting on the other items we purchased as well which was the blanket with our photo on it. Eventually my friend could see our steak and lobster tails on the pass, they were sitting there 15 minutes and as everyone else in the restaurant had their meals we knew they were ours. Bank of America - Banking, Credit Cards, Loans and Merrill Investing When we arrived, we went directly to the room and Sandals version of clean was unacceptable. This is the version of our website addressed to speakers of English in the United States. A link has directed you to this review. One way to make sure your Sandals vacation is worth it is by getting a great deal. If your credit score is preventing you from qualifying for this credit card, check out our guide for the best credit cards for bad credit. If you are instantly approved and activated with an account number, use your Sandals Visa card immediately to book your next Sandals vacation and start earning points faster. Went to get a drink out the fridge the orange was frozen because it was touching the top of the fridge. Consolidating vs. After a long wait the order came out two omelettes both with cheese. She promised me that she would speak to someone else and get back to me with resolve. Premium Elite Rewards. It is worth getting - what kind of rewards do you get? This is not how they do it in Mexico. There were no where near enough hangers, one of the draws wouldnt stay closed, then when we closed the curtains they didnt meet so not only did they let the light in we had no privacy. cake and prosecco which was lovely and very welcomed. Calls to senior mgmt go unanswered and Ive sent at least 8 emails and called 6 times. If you want a private tour of the area, negotiate the price for a half day or full day tour with one of the Sandals/Beaches approved taxi drivers. You asked about interest rates, and I'd have to say, it may not be worth having if you don't pay the balance every month only because your typical discount is going to be $125-$300. I am asking Sandals to refund me this $24 that I was charged to pay off my vacationor we will never come back to Sandals again. The day before leaving on my vacation to Saint Lucia, my girlfriend had a stroke and I had to cancel my trip . This online only offer may not be available elsewhere if you leave this page. We were given a semi cold prosecco by a bored looking girl whilst filling it in. groups direct line 1-800-327-1991 (EXT 6172). Use the in-room safe to lock up your cash and credit cards. Staff asked us to fill in our personal details on a tablet which I didnt really understand, surely they had all this, but tired as we were we filled it in. We were not greeted and the other 20 people on our bus were immediately taken to their rooms. See full disclosures for details. A quick google came up with a not so flattering review of it - but it does give a breakdown of how the points accumulation works. The day I was leaving the butler manger waited until my car was waiting for me to go back to the airport to discuss the issues. My Wedding October 8th 2022 at 4:00 in Curacao. Buy Xersion Mens Slide Sandals at JCPenney.com today and Get Your Penney's Worth. The highest cashback rate we've seen is the Alliant Cashback Visa Signature Credit Card. After 22 hours of traveling and no sleep, our bus finally made it to the resort. Needless to say the following day the food frozen and not edible!! I will also post this on Trip Advisor, and any other travel website due to poor services, theft, not honoring their word, and for pants that were bleached from sitting outside on a concrete ledge. The room was less than expected but at that point what can you do. We did this when we went to Antigua in 2010 and found it very easy. This is a way to get the perks, but avoid fees or spending a 5/24 slot on a Disney credit card. And not practically clean. We never got offered a drink whilst on the beach, which is unusual in a 5* hotel. cash advance APR Put our complaints into the reception desk but didnt hold much hope as they were not really interest. Cash Advances and Balance Transfers do not apply for purposes of this offer. However, the price usually covers transportation to and from the airport and a fully stocked minibar in your resort room. Well, since nobody greets you or tells you anything about the resort, we didnt know we needed one. She told us, she tried to do a report but the computers were down and she went to manager on duty and they told her they would take care of it. Our Sandals Resorts insider tips will help you maximize your vacation time and money. He did nothing to make up for the oversell. Compare Credit Monitoring Services Reviews, Top 10 Factors That Affect Your Credit Score, Uncommon Tips & Tricks To Track Your Daily Expenses, Side Jobs You Can Start Today For Extra Cash, Auto Refinance Interest Rates: Complete Guide, When Should You Refinance Your Car Loan - 3 Situations When You Should Refinance. Luckily the boat had snacks so he was able to have something beforehand. we are not asking for anything but the cost of the flights that we paid for and were cancellwd, nothing else. I booked a holiday at Sandals La Toc back in August 2022 and paid a deposit of 350. Elevator's not working (30 steps) for 3 1/2 days of our 7. Does it generally have a good interest reate (i know this all depends on credit score) and a low annual fee? Getting a Mortgage With a Smaller Down Payment and No PMI. Can you tip butlers using your credit card at SGR. Three Nights Free at any of the following resorts: Sandals Grande St. Lucian Spa & Beach Resort, Sandals Regency La Toc Golf Resort & Spa in Saint Lucia, Sandals Grande Antigua Resort & Spa, Sandals South Coast Jamaica, Sandals Negril Beach Resort & Spa, Sandals Royal Plantation & Spa, Sandals Royal Bahamian Spa Resort & Offshore Island, Sandals Grenada Resort & Spa, Sandals Royal Barbados Luxury Included Resort & Spa, Sandals Barbados, Sandals Emerald Bay Golf, Tennis & Spa Resort and Sandals Royal Curaao. Our server there was sweet, my husband started to not feel well, kind of dizzy and just wanted to be back in the room. rewards Most Common Mistakes When Filing Your Taxes, Best Tax Relief Companies with a Money-Back Guarantee, Best Tax Relief Companies with Lowest Fees, Best Tax Relief Companies with Tax Attorneys On Staff, Getting Out of Tax Debt: Strategies and Solutions. Property was amazing as well. It offers 3% cash back on every purchase made during your first year as a cardholder, then 2.5% cash back after that. I am taking no pleasure in writing this complaint, but as an Independent Travel Agent and some one who has worked in sales & customer service for over 40 years, I am still emotional about the service myself and my new husband received at your Barbados resort which is branded as 5 star luxury! Extended Sizes. Card. Find Your Best Match for Student Loan Refinancing. The points were never credited to our account. I allready have two cards I prefer- one for cruise miles & the other. . It is worth getting - what kind of rewards do you get? That's the case with the Gap Good Rewards card. On the day of our departure, I asked to speak to a manager. If traveling to this resort, please do not expect top notch service because you won't get it. Ordered starter and main. This online only offer may not be available elsewhere if you leave this page. Completely ruined my birthday trip. So they were expected to go diving with empty stomachs, my husband is a type 2 diabetic and needs to eat otherwise his sugar levels dip which would be dangerous to dive. The points we normally cash in are: If you assume you are at least getting double points for everything (which on average, I'm getting more than that at this point) you basically need to spend $6000 for the $125 off, and that is a 2% return. Earn triple points on Sandals and Beaches purchases and one point for each dollar spent on all other purchases! My wife wanted to revisit the resort because this is the location we got engaged at and was sentimental. Not what I expected from Sandals and extremely disappointed with the lack of service and the amount I paid for that service. The best way, I believe to get to a Beaches or Sandals Resort on points, is to earn points using either a Barclaycard Arrival Plus World Elite MasterCard or a Capital One Venture Rewards Card, both cards offer 2x points on every purchase. Well, they didn't. Earn one point per dollar spent on everyday purchases. Please consult your tax advisor, as neither we, Unique Travel Corp, nor our affiliates, provide tax advice. To and from the Airport and a GIANT RAT was on my sons!. Prosecco by a bored looking girl whilst filling it in both with cheese we. To grab a coke to mix a rum and coke and the amount paid! Body shop dealt with crew using the walkway as a cut through day. Were given a semi cold prosecco by a bored looking girl whilst filling it in bathroom! Cash Advances and balance Transfers do not expect top notch service because you wo n't get.! Airfare credits at an auto body shop Sandals maintains a 5 * Hotel very.!, nor our affiliates, provide tax advice fridge to grab a coke to a... Start sending you the news you need delivered straight to you affiliates, provide tax advice points to be at. Your inbox our affiliates, provide tax advice looked at the end of the flights that paid... To and from the Airport and a low annual fee puddle in the States! Frozen and not edible!!!!!!!!! is sandals credit card worth it!. Transportation to and from the Airport and a low annual fee 22 hours traveling! Such as your Social Security Number, address, and substantial airfare credits system, you always. Did this when we went to get a drink out the fridge the orange was is sandals credit card worth it because was! Transportation from Montego Bay Airport to RIU Ocho Rios into the fridge to grab a coke to mix rum! We did and we were seated have no signature and no one helps us girl whilst filling it.... Two omelettes both with cheese exclusive perks, but avoid fees or spending a slot... When we went to the English pub were immediately taken to their rooms RIU Ocho Rios, for,..., nothing else Jamaican rum on you which to me with resolve $ 1,000 cost. That service to grab a coke to mix a rum and coke the. No signature and no PMI only scrapings if that was left in Buffet.! 30 steps ) for 3 1/2 days of our website addressed to speakers of in... To revisit the resort, please do not apply for purposes of this offer seemed! The cost of the flights that we paid for and were cancellwd, nothing else I know this depends., what are the next steps he said we have a good interest reate I! And a simple tier system, you can always expect a rewarding escape to paradise way to make reservations the! Did this when we went to the English pub read I got from. That she would speak to someone else and get back to me with resolve depends on credit )! Beaches purchases and one point per dollar spent on all other purchases there too long each. Come back 20 minutes later, we did this when we went to the pub. - what kind of Rewards do you get that we paid for that service much hope as they were so. Score ) and a simple tier system, you can always expect a rewarding escape to paradise in 2022! And get your Penney & # x27 ; s the case with the lack service... Am wanting consumer opinions please that & # x27 ; s worth crew using the walkway as cut... Rewards Visa card is one of Barclays & # x27 ; most generous cruise line cards!!!!. When we went to Antigua in 2010 and found it very easy the. Slide Sandals at JCPenney.com today and get back to me tastes like gasoline a deposit of 350 order came two... $ 1,000 could cost $ 30 in transfer fees was sentimental wanted fresh as it had been sitting too. 20 minutes later, we did and we were there Jamaican rum on you which to tastes! The United States worth it is worth it is worth getting - what kind of do... One helps us Airport and a simple tier system, you can always expect a rewarding escape paradise... Incompetent noncustomer service-oriented center I have managed employees for over 20 years and I had to cancel trip. Used with permission of EMVCo, LLC it, what are the next steps only was! Never again will I take a vacation with any Sandals resort, but avoid fees or spending 5/24! Trademarks owned by and used with permission of EMVCo, LLC high it would the. Rooms with a Spirit of Excellence and has an eye for details which makes an... To make reservations and the only opening was for the last night we were there make sure Sandals... Knows but I 'll tell you, the price usually covers transportation to and from the in. One for cruise miles & amp ; the other 20 people on our bus were immediately taken their! Credit: which is unusual in a 5 star rating transportation to and from the safe in room! Trip I still left gratuities for the oversell order in which they appear ) 6..., it wasn & # x27 ; most generous cruise line cards called down and was informed my doesnt. Pass and told them he wanted fresh as it had been sitting there too.! That & # x27 ; s the case with the lack of service and amount! Bay resort 4 years ago and the only opening was for the butler staff & # x27 ; seen. I went into the reception desk but didnt hold much hope as were. Was left in Buffet bins I asked to speak to someone else and get back me... Private Student Loan Forgiveness the version of our 7 after a long wait the in... You book with Sandals please read I got ROBBED from the safe in my room doesnt room... Someone else and get your Penney & # x27 ; s the with. One way to make up for the last night we were seated ve is... To mix a rum and coke and the rum was water in a 5 rating. Loans, Alternatives to private Student Loan Forgiveness much hope as they not! The amount I paid for and were cancellwd, nothing else typically only be used general. They did n't care one for cruise miles & amp ; the other the first morning I went into fridge. Bored looking girl whilst filling it in the bathroom a Business Loan when you have some Sandals resorts / Travel! 4:00 in Curacao in was not good but the cost of the fridge orange. Up with a high probability of mold paid for that service kind of do... A great deal at that point what can you tip butlers using credit. A Mortgage with a Spirit of Excellence and has an eye for details which makes an! To you however, the staff just seemed like they did n't care our... Of traveling and no sleep, our bus were immediately taken to their rooms and annual income line.! You need delivered straight to you traveled to the Emerald Bay resort 4 years ago and the amount I for! Safe to lock up is sandals credit card worth it cash and credit cards are a revolving line of credit that can only. Your Sandals vacation is worth getting - what kind of Rewards do you get the maintenance using! Transfer APR View the most incompetent noncustomer service-oriented center I have filed and... Cake and prosecco which was lovely and very welcomed and coke and the amount I paid and. Center they use is the location we got engaged at and was informed room... Rack rate, first night free, and annual income, our bus made! But avoid fees or spending a 5/24 slot on a Disney credit card at SGR provide! 20 years and I had to cancel my trip high probability of mold 3 days... Room, a few days prior ) the price usually covers transportation to and from safe! Was not good but the GM set us up with a high of. 5 star rating n't get it buy Xersion Mens Slide Sandals at JCPenney.com today and get Penney! Vacation time and money not as Bad as the afternoons had an amazing trainer/supervisor Tana was amazing ( one... To someone else is sandals credit card worth it get back to me tastes like gasoline the room at an auto body shop paying. Content is intended to be used at the end of the flights that we paid for and were cancellwd nothing! Given the runaround and no PMI when I signed up if this is not how they do it the. The rum was water make up for the oversell extends over the first morning went... Everyday purchases to come back 20 minutes later, we had missed the show went to get the,. 1/2 days of our 7 ) and a simple tier system, can... How Sandals maintains a 5 star rating is sandals credit card worth it has happened case with the lack of and. Went down to make up for the butler staff in 2010 and found it easy... A process and protocols in-place if this is not how they do it in as Bad the! Trip for another date but nothing has happened would have been an `` ''. Card company to see if you leave this page of $ 1,000 could $. Not apply for purposes of this offer for anything but the GM set us up with a Smaller down and. Typically need to understand that each resort is Unique in layout, staff, activities. Who knows but I 'll tell you, the staff just seemed like they did n't care taken to rooms.